Privacy Policy

In this policy you will find all the information relating to the treatment of your personal data and the rights that you can exercise to maintain control over them. Therefore, you should read it carefully before using this website.

MAIN ASPECTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA

IRONARRAY, S.L. (hereinafter “IRONARRAY”) need to process the personal data that you provide us during the use of our website (hereinafter “the Website”), with the purpose of:

  • Answering the requests, doubts and requirements that you make us arrive through the different means at your disposal.
  • Offering, where appropriate, products and services that may be of interest to you and that are related to our activity.
  • Ordering products and services offered on the Website.

We may also use your data to help improve the development, maintenance, and usability of the Website. In these cases, your data will be aggregated, so it will never be possible to link the information to you individually.

In any case, we guarantee to guard all your information with the maximum security guarantees and in accordance with current legislation on the protection of personal data.

At any time, you can exercise your rights under data protection regulations or ask us any questions you have about the processing of your data by contacting us at the email [email protected]

FULL TEXT OF THE PRIVACY POLICY

1.    WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

Your personal data will be processed by IRONARRAY, S.L. (IRONARRAY), with Tax Identification Number B06999106 and whose business data and contact are:

  • Address: Tirant lo Blanc, nº 6, puerta 4, 12100 Castelló de la Plana (Spain)
  • E-mail: [email protected]

Our Data Protection Officer

2.    WHAT ARE THE REQUIREMENTS TO PROVIDE US WITH YOUR PERSONAL DATA?

2.1. Minimum age. The provision of personal data through the website requires you to be older than eighteen years of age.

2.2. Truthfulness. When you provide us with your data in order to use our services, you guarantee that the data and information provided is real, truthful, up to date and belongs to you and not to third parties.

In addition, you must notify us of any change in the data provided, in any case, responding of the veracity and accuracy of data provided at all times.

3.    WHAT DATA PROCESSING DO WE CARRY OUT THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?

Below, we explain how we process your personal information and provide you, in detail, with all relevant information regarding your privacy:

3.1.      Submission of requests through email:

  1. What data do we collect?

Identifying and contact information. We collect the information you provide through the means we make available to you. We will process your identification data (name and surname) and e-mail address, as well as any other information that you include in the communications you send us.

  1. What are the purposes of processing your personal data?

Answer your requests. The main purpose of the processing of this data will be to answer your requests, resolve your doubts and/or provide the required information. In case we wish to send you commercial communications or use your personal data for other purposes, you will be notified and, where appropriate, asked for your permission to do so.

  1. What is the legitimacy basis that allows us to process your data? Is it mandatory to provide these data?

Consent. The data provided for this purpose will be processed on the basis of your consent, which is given when, voluntarily, you contact us through the means made available to you to request information or send us other communication.

  1. How long do we keep your information?

All your personal information will be processed during the time in which your applications are being processed and up to 6 months after. At the end of this period, IRONARRAY will keep this information blocked for the period established in legislation to attend to possible responsibilities and demonstrate fulfillment of our obligations, unless you start new processing.

  1. To whom do we disclose your personal information?

We do not make any additional transfers to carry out this treatment other than those indicated, in general, in point 4. To whom do we transfer your personal information?

 

3.2.      When you contract a product with us

  1. What data do we collect?

Identifying and contact information. We collect your identification data (name and surname), company name, country, city, province, postal code, telephone, bank details, e-mail and/or postal address, as well as any other data that you voluntarily include in the communications you send us.

Employment details: During the contractual relationship, we may collect data relating to the contact person representing the client company (first and last name, professional e-mail address, position and/or department).

  1. What are the purposes of processing your personal data?

To perform and maintain the contractual relationship between the Parties. The main purpose of the processing of this data will be to maintain and execute the contractual relationship between the parties, which may include: Administrative, tax, legal, accounting and commercial management of customer data.  Making and sending estimates. Carrying out task. Attention to queries and complaints via web, telephone, electronic or in person. Setting up meetings and client visits. Collection management.

  1. What is the legitimacy basis that allows us to process your data? Is it mandatory to provide these data?

Execution of the contract. The processing of data is necessary for the performance of the contract between the parties.

All data requested and processed by IRONARRAY for the above purposes will be necessary for the purposes indicated. If they are not provided, it will not be possible to perform the services and administrative tasks related to them.

  1. How long do we keep your information?

All personal information will be processed for the duration of the contractual relationship between the parties. Once this period has expired, IRONARRAY will keep this information blocked for the periods provided in legislation in order to meet possible liabilities and demonstrate compliance with our obligations.

  1. To whom do we disclose your personal information?

We do not make any additional transfers to carry out this processing other than those indicated, in general terms, in point 4. To whom do we transfer your personal information? In this regard, we may use service providers for the provision of certain ancillary services (e.g. payment gateways, management software) which act as Processors. You will find more information on how these service providers operate in point 4 above.

3.3.      Navigation through our website:

  1. What data do we collect?

Information on the use of the Website. When you access the Website, the following information is collected through cookies or other tracking tools. These tools are small files that are downloaded to your device and collect data about your use of the Website. Through these tools, we can collect:

  • Device Information: During your use of the Website, we collect information about the mobile device from which you access the Website. The information we obtain is the model of the device, the operating system and version, the unique identifier of the device, and the mobile network.
  • Location information: We also get the IP address, time zone, and mobile service provider, allowing us to get your general location.
  • User Navigation Information: We collect information about your use of the Website. Specifically, the frequency of use, the sections you visit, use of specific functions, etc.

 

  1. What are the purposes of processing your personal data?

Improve the Website and adjust contents: All the information indicated in the previous section allows us to create an anonymous profile that, in relation to the navigation of other users, also time allows us to elaborate statistics of usage that help us to detect errors of the Website, aspects to improve in the design or the necessity to add new functions and services.

This type of analysis also allows us to intuit possible needs of our target audience which are then translated into promotional activities of our services to the general public.

Prevention, detection and prosecution of illegal activities or contrary to the conditions of the service or that endanger the security of the information or the Website. IRONARRAY may process the data to control and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access, as well as any other practice that is contrary to the Conditions of Use of the Website or endangers the security of the information or the integrity of the Website.

If you would like to learn more about Cookie Usage, please visit our Cookie Policy.

  1. What is the legitimacy basis that allows us to process your data? Is it mandatory to provide these data?

The information we collect through cookies and other tracking devices is based on your consent, which we request when you access the Website. All this information may be used, based on our legitimate interest, to analyze and evaluate the use made of our website and to implement improvements.

  1. How long do we keep your information?

The retention periods of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each cookie, in our Cookie Policy.

  1. To whom do we disclose your personal information?

We may carry out statistical analyses either directly or through third parties who analyse such data at our request (such processing will be subject to the relevant data processing agreements which will guarantee the confidentiality and integrity of the data).

All information about third party cookies, i.e., cookies managed by third parties (such as Google, Inc. in its Google Analytics service) can be found in our Cookies Policy.

3.3.      Use of Plug-ins and actions linked to social networks.

  1. What data do we process?

When you use our services, you can share information from the Services on social networks, such as LinkedIn and Twitter, through an implemented social plug-in. If you choose to share information through a social plug-in, the following data will be transferred to the social network:

  1. Date and time of visit;
  2. The Internet address or URL for the address you are temporarily visiting;
  • Your IP address;
  1. The browser you’re using;
  2. The operating system you’re using;
  3. If you are a registered user of the social network; and
  • The information for which you have used this specific plug-in.
  1. For what purposes do we process your personal data?

The use of these options allows you to share publications, articles and other resources that you will find on the Website with other people through the social networks to which you are registered.

Regarding the processing of such information, the terms and conditions of the relevant social network shall apply. We encourage you to stay informed of the purpose and scope of information collection that is done through social plug-ins.

  1. What is the legitimacy basis that allows us to process your data? Is it mandatory to provide these data?

As it is a voluntary option, this processing and the transfer of data that occurs as a consequence will be based on your consent. Please note that we have no influence on the information that the social network collects through the use of plug-ins.

  1. How long do we keep your information?

We do not have any control over the deletion of data by the providers of the plugins, so we recommend that you read the privacy policies of the social network before using any plugin.

  1. To whom do we disclose your personal information?

If you choose to share information through a social plug-in, the data will be transferred to the social network of your choice, in order to carry out the chosen action (for example, share the content through the social network with third parties or interact with them).

To this end, we inform you that the data will be transferred regardless of whether or not you are registered in the social network owned by the provider of the plugin, or even if you are not logged into it at the moment.

4.      TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?

In general, IRONARRAY will not communicate your data to third parties. However, in addition to the transfers that we specifically indicate in the section in which we explain the characteristics of the different operations (point 3), we inform you of the data transfers that we can carry out, generally, that affect all the previous processing of data and their legitimate grounds.

  1. Providers of essential services to execute the service we offer you, (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the foregoing, these entities have signed the corresponding confidentiality agreements and will only process your data according to our instructions, not being able to use them for their own purposes or apart from the service they provide us.

Transfers to third countries outside de EU. Some of these service providers are located in the United States, so your data may be hosted on servers located outside the European Economic Area.

However, all these suppliers have signed the standard contractual clauses approved by the European Commission (both sets of standard contractual clauses), for use between controllers and processors and for the transfer of personal data to third countries. They reflect new requirements under the General Data Protection Regulation (GDPR) and take into account the Schrems II judgement of the Court of Justice, ensuring a high level of data protection for citizens. These new tools will offer more legal predictability to European businesses and help, in particular, SMEs to ensure compliance with requirements for safe data transfer, while allowing data to move freely across borders, without legal barriers.

  1. Public Bodies. We may disclose to the competent public authorities data and any other information in our possession or accessible through our systems when there is a legal obligation to do so, as well as when required, for example, when the purpose is to prevent or prosecute abuse of services or fraudulent activities through our Website or web page. In such cases, the personal data you provide would be kept and made available to administrative or judicial authorities.

We also inform you that this Privacy Policy only refers to the collection, processing and use of information (relating to personal data) by us through your interaction with our Website. Access to third party websites that you may access through links from the Website have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you read their Privacy Policies.

5.      WHAT ARE THE RIGHTS YOU CAN EXERCISE AS AN INTERESTED PARTY?

You can exercise the rights that the law guarantees you in relation to the processing of your personal data by contacting us via email [email protected]

Any claim we receive will be resolved as soon as possible and, in any event, within 1 month of receipt. In some cases, it may be necessary to ask for a copy of your identity document or other identifying document if it is necessary to verify your identity.

The rights that correspond to you as an interested party are the following:

  1. Right to withdraw consent given

You can revoke your consent in connection with all processing based on it. However, we remind you that the withdrawal of consent will not affect the lawfulness of processing based on consent prior to withdrawal.

  1. Right of access

You have the right to know which data are being processed, if any, and, if so, to obtain a copy of them, as well as to obtain information concerning: the origin and recipients of the data; the purposes for which they are processed; whether there is an automated decision-making process, including profiling; the period of data retention; and the rights provided by law.

  • Right of rectification

You have the right to obtain the rectification of your personal data or to complete them when they are incomplete.

  1. Right of Withdrawal

You have the right to request the deletion of your personal data if it is no longer necessary for the purpose for which it was collected or if we are no longer authorised to process it.

  1. Right to data portability

You have the right to request data portability in the case of the processing of your data based on your consent or the execution of a contract, as well as when the processing is carried out by automated means. If you exercise this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you can also request, where possible, that your data be transmitted directly to another company.

  1. Right to the limitation of the treatment of your personal data

You have the right to limit the processing of your data in the following cases:

  1. When you have requested the rectification of your personal data during the period in which we verify the accuracy of them.
  2. When you consider that it is no longer necessary for us to continue processing your data and you want us to keep them for the purposes of exercising or defending claims.
  3. When you consider that we are not authorized to process your data. In that case, you can ask us to limit its use instead of requesting its deletion.
  4. In cases where there is processing based on our legitimate interest and you have exercised your right to object, you may ask us to limit the use of your data during verification of the prevalence of such interests over yours.
  • Right to object

You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.

Termination of commercial communications: Remember that you can oppose the receipt of such communications at any time by sending an email to [email protected]

 You can also unsubscribe from our commercial communications by following the instructions on the body foot of each electronic communication we send you.

  • Right to lodge a complaint with the Supervisory Authority

Remember that, at any time, and in case you consider that we have violated your right to the protection of your data, you will be able to lodge a complaint with the corresponding Authority in Data Protection, in the case of Spain, the Spanish Data Protection Agency (www.agpd.es).

6.      HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?

The security of your personal data is a priority for us. Therefore, IRONARRAY has implemented all necessary security measures to ensure the effective use and processing of personal data provided by the user, safeguarding the privacy, confidentiality and integrity of them.

Consequently, we comply with the recommended safety standards to protect your data. However, it is impossible to fully guarantee your security due to the nature of the Internet and because there may be fraudulent actions by third parties beyond our control.

We are committed to acting quickly and diligently if data security is compromised or compromised, and to inform you of this where relevant.

7.      WHAT REGULATIONS AFFECT THIS PRIVACY POLICY?

If you would like more information on the regulations that assist you, protect and establish your rights, we make available to you the laws that have inspired this policy and are relevant to you:

  • General Data Protection Regulation EU 216/679

https://www.boe.es/buscar/doc.php?id=DOUE-L-2016-80807=

  • Law 34/2002, of 11 July 2002, on information society services and electronic commerce

http://www.boe.es/buscar/act.php?id=BOE-A-2002-13758

We can modify the content of the privacy policy at any time according to the legislative, jurisprudential or interpretation modifications of the Authorities in Data Protection that may occur.

Therefore, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is processed and protected, as well as your rights.

This Privacy Policy was amended on July 5th, 2021.